It is simple! The Heart of Baytown Volunteers/Docents are positioned in the lobby area of the Brunson Theater (at a desk, so no long periods of standing required). There, we ask Volunteers/Docents to be a friendly host for all who enter the Visitor Information Center. Greeting guests and sharing knowledge of Baytown is the primary focus of this position; however, duties also entail keeping the front desk and lobby of the Visitor Information Center straight and stocked, answering phones, and light computer data entry.

Perfect for you if:

  • Friendly & Courteous
  • Dependable and Trustworthy
  • Possess a "Love for Baytown"
  • And are comfortable sitting at a front desk greeting visitors, answering phones, giving directions and recommendations, and have basic knowledge of Baytown


  • Must be 18 years old
  • Must complete a short, volunteer interview and a background check (provided by us)
  • Attend an #IHeartBaytown training
  • Volunteer at least 4 hours a month with a max of 16 per week.

What to Expect: Many visitors may ask you to recommend the best hotel, restaurant, or attraction. Some visitors may even guess there is nothing to see or do, hence the more popular question, “What is there even to do in Baytown!?” Baytown has plenty to offer! We will give you ALL of the necessary training to make you feel confident when speaking about Baytown’s wonderful attractions and amenities. Each volunteer/docent must complete the #IHeartBaytown Training Class; a seminar presented by Tourism staff and Tourism partners. Upon completion, you will be #IHeartBaytown certified and will be eligible to volunteer at the Brunson Visitors Information Center.